Cancellation Notice:​

• Cancellations made less than 24 hours before the appointment will lose a class credit if on a package.

 

No-Shows:

• Clients who do not show up for their scheduled session without any notice will be charged the full session fee or lose the class credit.

• Repeat no-shows (e.g., 3 or more) may result in a temporary hold on booking privileges until the client contacts the studio.

 

Late Arrivals:

• Clients arriving more than 5 minutes late will have their session cancelled to avoid impacting other clients but will still be charged in full.

 

Package/Class Passes:

• Expired class passes or packages will not be refunded.

• Classes missed without proper cancellation will be deducted from the packages.

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Refund Policy:

• Please note that all payments are non-refundable. Once sessions or packages have been purchased, they cannot be refunded, transferred, or extended under any circumstances.

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Member Purchase Policy:

• Members may not purchase sessions for other participants. If you wish to purchase a gift card, it must be done directly through the studio. Any sessions purchased for anyone other than yourself will be cancelled and are non-refundable.

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